LUCKY CHARM nursing hoody

Here are a few tips from the team to keep your garment in perfect condition:

1. Never iron or use an ironer before the first wash.
2. always wash the product before using it for the first time.
3. Machine wash at 30° max, inside out.
4. We recommend gentle ironing inside out on the embroidery.
5. Do not tumble dry or bleach our beautiful products!

EXPEDITIONS DURING THE SUMMER:
Free delivery on orders over €120 in France only.

All orders placed after July 7th for personalized products will be shipped at the beginning of September.

Non-embroidered products will always be shipped within 48H/ 72H.

ATTENTION: Returns after August 1 will be processed at the beginning of September.

You will be able to follow the different stages of the delivery thanks to the tracking number that will be sent in the email confirming shipment of your order. 

STANDARD DELIVERY
DPD carrier
From 5.80€ to 7.47€ depending on the weight of your purchases.

DELIVERY BY COURIER
Available for Paris intramuros only.
One-off price of €9.
We will contact you by phone when your order is ready to arrange a meeting with our courier.

RETURNS & EXCHANGES

All embroidered products cannot be exchanged or refunded. 

Printed and/or non-embroidered products are refundable.
Returns are made within 14 days at the customer's expense.
Products must be in their original packaging. Failing this, we will not issue a refund.
Due to our internal policies, we do not make exchanges. 

Before sending a return, please contact customer service at the following address: [email protected]