You will be able to follow the different stages of the delivery thanks to the tracking number that will be sent in the email confirming shipment of your order. 

Non-embroidered or printed products are dispatched within 24 hours.

Embroidered products are dispatched within 7 working days.

Please note that if your order includes both embroidered and printed products, it will be shipped in several shipments.

 

Shipment to metropolitan France:

Free delivery on orders over €120.

STANDARD DELIVERY
DPD carrier.
From 6.20€ to 7.15€ depending on the weight of your purchases.

Shipment to Belgium and Germany:

STANDARD DELIVERY
GLS Flex Delivery: 6,20€.

Shipping to Switzerland

STANDARD DELIVERY
Colissimo carrier.
From €13 according to the weight of your purchases.

Shipping to UK

STANDARD DELIVERY
Colissimo carrier.
From €17.50 according to the weight of your purchases.

Shipping to the rest of Europe:

STANDARD DELIVERY
Carrier GLS Flex Delivery.
Calculate shipping costs at the shipping stage.

International shipping 

STANDARD DELIVERY
Colissimo carrier: Calculate shipping costs at shipping stage.

Shipment to French overseas departments:

STANDARD DELIVERY:
Colissimo carrier.
From €13.50 depending on the weight of your purchases.

 

RETURNS & EXCHANGES

All embroidered products cannot be exchanged or refunded. 

Printed and/or non-embroidered products are refundable.
Returns are made within 14 days at the customer's expense.
Products must be in their original packaging. Failing this, we will not issue a refund.
Due to our internal policies, we do not make exchanges. 

Before sending a return, please contact customer service at the following address: [email protected]